However, when you are changing phones, you need to have the sim card activated on the new device. Alternatively, you can purchase a phone from MetroPCS online or cheap Metro pcs phones at the Walmart store. Confirm that the cell phone is compatible with MetroPCS through checking online. Metro Switch Phones Processįirst, the start of the switching process requires you to have MetroPCS service on one phone that you move to another phone. If you suspect that someone has made changes to your account, you should call the Metro support team immediately by dialing 611 from a Metro by T-Mobile phone or calling 1-888-8 (863-8768) from any device. It would help to have a solid and complex PIN that is frequently changed. Suppose you want to protect your account while switching.
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